Cophall Parking Gatwick

Everything ran smoothly. I was really impressed.

Excellent service cannot fault them will definitely use again

Arrival was just as in the past, pleasant with efficient staff in the office despite the very early hour. Our driver failed to announce that he was at South and no-one got off until we arrived at North which he did announce. He then helpfully pointed us towards the train which very efficiently took us back to South and a very short time. The lesson is that wherever you asre dropped you are only five minutes from where you want to be. Return was much less efficient. We telephoned five times, four times the phone was put down, on the fifth time we got through and told where to go, There was quite a delay until the bus arrived and we were startled to be asked for our ticket. We had no idea what the driver was talking about. On arrival we went to collect our keys and were left completely bemused as there was no explanation as to the new parking system, We left eventually feeling that the friendly parking era had come to an end.

Worked smoothly for us

Stress free, simplistic parking. Simple booking process and helpful staff on arrival and departure with regular transfers to and from airport.

Very good

Handling very professional. People very friendly and helpful. Definitely book again.

Customer service by the ladies on the desk was very very poor. They were rude and miserable

Regularly use FHR for airport parking, continually prove to offer a most competitive rate for reputable car park operators working in close vicinity to the major airports.

Very good, staff very helpful

Very smooth Thanks

Pretty smooth process. Easy to drop off the car and keys. Then had to wait around 15mins for the bus to depart. If the buses depart at specific times it would be helpful to know. Around 15mins drive to Gatwick North Terminal. Pick up also straightforward. Easy to get to the bus stop. Waited around 10mins for the bus. Very full bus. Standing room only for some. Overall good value.

Your service was fine but Cophall Parking was disappointing. I've used them many times in the past but on this occasion they seemed disinterested in the customer and I was caused to complain on my return. I would use you again but probably not Cophall.

Nice and easy to find. Car ready to be picked up, busses every 10 mins or so, very pleased with service

Excellent service. Swiftly checked in. No delays with transfer either way.

Excellent to the airport and return

Very good

My honest opinion is not too bad for value,polite staff,second booking! However my last experience at this car park, I was quite disappointed with how may car was treated. There was so much mud on my wheels & tailgate. I wondered if it was parked & left in a field. The mileage had increased considerably… staff was apologetic about it, but my advice to staff is to have more due care and attention to how you handle customers vehicles. To customers,Be advised to take photos of the mileage and a video inventory of your car before you leave it, that way it’s recorded info: either way’no dramas!

For departing flight the driver came shortly after we arrived. There was no clear sign to indicate where we should wait. When we returned we were told that our car would be back in half an hour. As it wasn't back in that time we rang again but no one answered. We rang again and were told it would be there soon. After more calls it was more than 1 hour from the first call that it arrived.

our stay in November was excellent as usual same curteous service as always

Parking and journey to airport were easy. We had a long wait for the coach to take us back to the car park when we returned even though we had phoned as requested. It seemed that other operators had more frequent services. Also the instructions to find our car were garbled, which did not help.

Well organised & short trip to the airport

The best. Booked with them for years and only once another deal beat them.

Top nog

Have used this car park quite a few times now. Never had a problem and very good value for money. Would recommend to anyone